Serviceware SE acquires SABIO GmbH
Dear customers, Dear partners and friends, We have big news that I want to share with you personally: On Monday I have sold all shares in SABIO GmbH to Serviceware SE in Bad Camberg. Servic ...
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Dear customers, Dear partners and friends, We have big news that I want to share with you personally: On Monday I have sold all shares in SABIO GmbH to Serviceware SE in Bad Camberg. Servic ...
Read MoreWhat do you want to achieve? Great knowledge management? No! Great customer service? Yes! While you are reading this article you might already be aware that great knowledge management is th ...
Read MoreThey are the heart of customer service: The service staff. However, finding good employees for this often unpopular job has never been more difficult. Friendliness, motivation, professional expert ...
Read MoreHow does it increase satisfaction in customer service? Even the best customer service team can’t answer every question immediately. Especially in companies where thousands of products are sold at ...
Read MoreHow does IT benefit? The complexity of enterprise IT is not to be underestimated, and IT experts are in high demand. As anyone who has ever had a problem with their office computer knows, PC probl ...
Read MoreThe HR manager’s responsibility — keeping knowledge inside the organization In today’s business world, human resource management is often about finding the right answer to important questions, and ...
Read MoreWhat’s in it for Sales and Marketing? Knowledge management can benefit practically any business these days. Because if you think about it, practically every business transaction requires re ...
Read MoreToday: How your field technicians can leave a good impression When your mechanic offers roadside assistance to a broken-down vehicle that he is unfamiliar with, or when your field tech is t ...
Read MoreTime is money. And it always has been. Especially for service providers who charge by the hour. 30 years ago, people would bang out five letters on a typewriter and then wait days for an answer. N ...
Read MoreSABIO has been awarded as one of the 20 Most Promising Knowledge Management Solution Providers 2017 by CIO Review, a print magazine for enterprise solutions. Over the last few months, CIOReview ha ...
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