WITH NUMEROUS INTEGRATIONS SABIO CAN BE PART OF YOUR APPLICATION LANDSCAPE
– YOU CAN USE OUR STANDARD APPS OR OUR REST BASED API.
Novomind offers innovative e-business solutions for your business: E-Communication software for contact centres, e-commerce systems included
E-shops.
In addition to classic sales and service text chat, optimise-it offers extensive extensions for WhatsApp for companies, video chat, co-browsing, social chat, ad chat and a recruiting chat.
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Sematell automates inbound and outbound customer communications to manage the increasing number of emails, letters, faxes and SMS messages in your contact center.
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The SABIO App for Zendesk can be installed directly through the Zendesk marketplace. After filling out your SABIO account details, you can access knowledge stored in SABIO. With one click, you are able to transfer knowledge and documents into tickets to solve customer issues.
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Freshdesk integrates with a lot of different systems, including SABIO. Our Freshdesk integration allows you to access your SABIO knowledge directly in your Freshdesk agent view. Search within SABIO and transfer knowledge with one click to a Freshdesk ticket.
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The Salesforce service cloud is a powerful tool for managing your customer requests. It can be integrated with SABIO in no time. The integration enables you to integrate knowledge from SABIO directly into tickets.
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Serviceware Processes offers leading software for IT Service Management (ITSM) and enables process control for service management
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CX Company is the trendsetter for user-friendly web self-service solutions, social media services and live engagement in outsourcing.
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The INEXSO ERM is a flexible and customizable multichannel system for automated processing of customer inquiries. With the SABIO integration, users can directly find knowledge texts, documents, internal messages and contact data from SABIO in the ERM and transfer them to the ERM processes with a single click.
Contact usThe SABIO REST API allows flexible and customized integrations into your IT-landscape.
Contact us to learn about the API documentation.
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