SABIO

03. Jul 2018

The stairs to great customer service

What do you want to achieve? Great knowledge management? No! Great customer service? Yes!   While you are reading this article you might already be aware that great knowledge management is th ...

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SABIO

03. Jul 2018

5 STEPS TO DEPLOYING A KNOWLEDGE MANAGEMENT SOLUTION
PART 5: The evolution of knowledge — knowledge management in your daily work

You’ve managed to build a solid foundation for knowledge management at your company and you’re experiencing initial success. Each day, editors process new information and ensure your departments h ...

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SABIO

03. Jul 2018

5 STEPS TO DEPLOYING A KNOWLEDGE MANAGEMENT SOLUTION
PART 4: Connected knowledge — how you can integrate organizational knowledge

The work is finished — you’ve successfully introduced a knowledge management system at your company and anchored new knowledge processes in the departments. Editors are submitting new knowledge co ...

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SABIO

03. Jul 2018

5 STEPS TO DEPLOYING A
KNOWLEDGE MANAGEMENT SOLUTION PART 3:
Expanding knowledge management to include other departments

You use knowledge management at your company, and you know all about the benefits it provides. But now you want to take your proven system and deploy it not only to a single department, but to the ...

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