SABIO BLOG

Human Resource Management Serviceware Knowledge

Knowledge management: How companies optimize human resource management

Human Resource Management (HRM) has a great importance for companies, because employees are happier when their affairs are well managed. Especially around the corona crisis, employees are increasi ...

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Sabio Customer Experience Wissensmanagement

Customer Experience: What is the role of knowledge management here?

Every company wants its customers to be satisfied and remain loyal. So it’s important that customers have a positive experience at every touch point of the customer journey. To make sure thi ...

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SABIO: Eine Wissensdatenbank aufbauen: Software und Vorteile kompakt erläutert

Build a knowledge database: Software and advantages compactly explained

A knowledge database brings clear advantages to every company: Customer questions are answered faster, websites are always up-to-date, and new employees can quickly find their way around. But whic ...

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Hendrik Buske Tischgespraeche Sabio Praxisforum

CIO Review: SABIO belongs to the best – again!

The current CIO Review deals intensively with the future of knowledge management – and the best solutions in the field. Click here for the CIO Review!   What does SABIO particularly well? To ...

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Web Self Service Easier03

Making web self-service easier than ever before

Our team of developers and product managers are working to improve SABIO all the time for our customers. The latest new feature added makes it quicker and easier for your customers to access the r ...

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Produktentwicklung Bei Sabio

Product development at SABIO –
What does a Product Manager / Product Owner do?

For whom do we develop our software?   Of course, we develop SABIO for our customers, because they use the software. Consequently, they are the ones who know best what we should focus on in t ...

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Adults Analysis Brainstorming 1661004

Why colleagues or customers stop using your knowledge base

There is a good reason for everything. Also for not doing, supporting, using something. But then you should be aware of the reasons. An overview from the perspective of a SABIO Consultant.   ...

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Istock 812694086 Min

About wardrobes, tidiness and knowledge management

Imagine buying a huge wardrobe like Pax equipped with all the trimmings: many drawers, shelves, clothes rails, pull-out trouser holders and all the other storage systems available. And then you gr ...

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Kontrollierten Wissenstransfer

The anti-silo philosophy,
or how to lay the foundation for formal knowledge transfer

In our last blog post, I described what formal knowledge transfer looks like as opposed to informal knowledge transfer. So how can I get formal knowledge transfer set up, you may be wondering? Wha ...

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Clint Adair 68588 Unsplash Min

Formal versus informal knowledge transfer
– there’s no substitute for structure

When a coach conducts a workshop, a teacher gives a lesson, or a university student reads a book in the library, knowledge transfer is happening—within a clear structure. Most of the time, teacher ...

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