In 2000, the blockbuster American Beauty came out, Christina Aguilera was singing about a genie in a bottle, no one had ever heard of the internet of things (IoT). Steve Ballmer had just taken over at Microsoft, and it would still take a while before he changed that IoT-thing.
But it was also the year that a disruptive young company formed the basis for something that would fundamentally change the way knowledge management works: SABIO. Since then, we've built best-of-breed knowledge management solutions that are now used by more than 150 companies and over 150,000 agents worldwide. We have been innovating and pushing for progress in our industry ever since. For us, it's all about better understanding and satisfying the needs of our customers every single day.